Responsible AI

Helpful AI should stay understandable and reviewable.

Sigma AI Agents is designed to support business automation while keeping customer-facing experiences clear and higher-risk actions aligned with human judgment.

Responsible Use

AI can summarize, draft, route, analyze, and recommend. Business owners should define which actions are safe to automate and which actions need review before continuing.

Practical Safeguards

  • Use approved business knowledge.
  • Keep internal implementation details out of customer-facing responses.
  • Review sensitive actions before they affect business operations.
  • Use clear customer language instead of technical jargon.
  • Keep public claims truthful and current.

Limitations

AI output should be treated as assistance, not an unrestricted authority. Teams remain responsible for final business decisions, customer commitments, legal obligations, and operational controls.